Return & Refund Policy

At Vaseify By Me, every vase is handmade with love and care. We want you to be happy with your purchase!

Returns

All return requests must be submitted within 48 hours of delivery. No change-of-mind returns will be accepted after this period.

Items must be unused, in their original condition, and securely packaged. Custom-made, personalized, and final-sale items are non-returnable.

Refunds

Once your return is received and inspected, approved refunds will be processed within 3–5 business days to your original payment method. Bank processing times may vary.

Return Shipping

Customers are responsible for return shipping costs. Original shipping fees are non-refundable for change-of-mind returns.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us promptly with your order number and photos. These issues are handled separately, subject to applicable consumer protection laws.

Contact Us

To request a return, contact our customer service team within 48 hours of delivery with your name, order number, and reason for return. All returns require prior approval.

Thank you for supporting Vaseify By Me — Handmade with Love!